Inside Sales Coordinator

Would your customer service and inside sales skills be a match for a leader in packaging solutions for customers across America? If so this position could be for you.

Responsibilities:

• Responds to customer inquiries, providing quotes and takes customer orders via, telephone, text, email.
• Proactively generating sales by actively promoting products to existing customers
• Routinely interact with customers to obtain and fulfill orders correctly
• Administer all phases of sales order process to insure effective and timely customer service and response
• Support incoming calls related to price checks, delivery times, inventory availability, literature requests and order status from Distributors.
• Partner with Sales Managers to ensure customer satisfaction
• May assist customer by troubleshooting via telephone or email and identifying correct part
• Expedites Back orders
• Ensure follow-up of quotations with calls-to-action.
• Handle customer returns
• Position will be responsible for meeting or exceeding both an individual and team sales goal.
• Attend training sessions regularly to continue growth and development

Required experience

• Experience in customer service and project management
• Proven organizational and multi- tasking skills, with the ability to effectively prioritize and balance work load.
• Proven interpersonal skills and strong team player that actively contributes to the group’s success.
• Exceptional communication skills
• Able to build and maintain lasting relationships with customers
• Minimum 2- 5 years of order desk customer service is requires.

If experienced please apply and learn about salary, benefits, company culture and career growth opportunities.

Keywords: Customer Service Representative, Sales Representative, Inside Sales Agent